“Very poor communication, stopped responding to calls and voicemails for days/weeks at a time so decided to move forward with someone more reliable, responsive, and professional.”
“Alton is a very patient, knowlegeable and professional realtor. As a first time home buyer we are extremely satisfied with his service and our home....⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“I approached Alton to purchase my first multifamily home almost a year ago. Since the beginning, Alton was very communicative, transparent and professional; all while being personable. Alton's mission as a real estate agent is to make each of his client's journeys enjoyable and meaningful. I would say my experience working with Alton was nothing short of that. The whole way through, Alton was working at my speed and my comfortability level. He always put me, the buyer, first and taught me things I didn't know along the way. Through the individually catered journey that he provided me with, I realized that this time was not my time to buy my first property for personal reasons. Despite this, Alton was understanding and has never held that against me, even after working with me for almost a year to close a deal. I cannot recommend Alton more as a real estate agent for anyone to work with. Whether you are a newbie or seasoned, Alton brings a unique experience to his clients that all can benefit from and feel comfortable with. I CANNOT WAIT to resume my buying experience with Alton once I am ready. See you soon, Al!”
“I worked with Alton as a first time homebuyer. He was always available to answer questions and made what could have been a stressful experience smooth and enjoyable. He truly cared about finding the best outcome for me and my family. He continued to follow up with me to make sure everything was working out for me.”
“It was an enjoyable experience partnering with Alton during my recent home purchase in Northborough, and I am so grateful to have worked with him! He is incredibly patient, proactive, communicative, and went above and beyond to address my questions and concerns. Alton’s superb communication skills made me feel secure in every decision I made. He genuinely cared about personalizing this process and never pressured me to make a quick decision. I found the education he imparted along the way invaluable. Thanks to Alton, I found a home that exceeded my expectations, and I’m so grateful for his dedication, expertise, and genuine care. When you are looking to buy or sell in Northborough, then, without hesitation, I enthusiastically give my highest recommendation for Alton Phouvoung!”
“Working with Alton my first house hack was a fantastic experience. He’s extremely knowledgeable, caring, and truly invested in his clients’ success. From day one, he listened to my goals and made sure I understood every step of the buying process, which made me feel confident and well-informed about buying a property and managing it. Alton goes above and beyond by setting up the right systems for both personal and multifamily properties. His dedication to educating new clients on real estate fundamentals makes him an invaluable guide for first-time buyers. He’s also a skilled negotiator, securing a great deal while prioritizing my interests throughout the process. His expertise and client-centered approach made everything seamless. For anyone considering real estate—whether for personal use or investment—I highly recommend his services.”
“I had the pleasure of working with Alton, and I can’t recommend him enough. His communication skills are top-notch, always keeping me informed and addressing any concerns promptly. He has an incredible ability to handle stressful situations with calmness and tact, ensuring that everything runs smoothly. His team coordination skills were impressive, and he was always available whenever I needed him. Alton has a deep understanding of his territory, and his knowledge of the market was invaluable throughout the process. Beyond his professionalism, he is friendly, supportive, and genuinely cares about understanding and meeting his client's needs. I’m grateful to have worked with such an amazing agent! Inder Singh”
“Alton is a tentative responsive realtor, who helps you work through the process without forcing his opinion. He provides data and real life examples to aid in your decision. He was supportive and at no point did I feel pressured to make a decision. He seems to be able to adapt his style to the people and situation and always has you’re best interest in mind.”
“As many might know, the Massachusetts Real Estate Market in 2024 was no walk in the park, especially for a first-time real estate investor such as myself. Fortunately for me, I was able to reach out and find Alton who went above and beyond as my real estate agent. He was diligent, insightful and a master at every step of the buying process—everything from analyzing and picking the right properties to negotiating the final offer. In adding more value to his service, he was also incredibly accessible and highly responsive in terms of communication. He was able to introduce me to various members of his own vast network of experts including contractors, insurance agents, attorneys etc. Last but not least, he was a great mentor. He was highly informative and had taught me numerous things about homes, the buying/selling process and the real estate business as a whole. Thanks to Alton, I was eventually able to purchase my first multi-family home in Ayer (and it was a 4-unit). I was very satisfied with the results.”
“Trustworthy Alton is the best realtor I know I would definitely use him in the future and Suggest him to my friends and family.”